Order Delays – A Quick Update from Adams Allsorts

Order Delays – A Quick Update from Adams Allsorts

We wanted to be upfront with our customers — some orders experienced delays over recent months, and we sincerely apologise for any inconvenience this caused.

Earlier this year, we began implementing a new accounting system and updated our banking infrastructure as part of the government's Making Tax Digital (MTD) changes. What we initially expected to be a short disruption turned out to be a far more significant and prolonged process than we had anticipated — and the impact on our day-to-day operations was considerable.

We're pleased to say we are now fully back on track. All outstanding orders have been fulfilled, and we're back to responding to messages and processing orders as normal. If you have any concerns about a past or current order, please don't hesitate to get in touch — we're here to help.

Thank you for your patience and continued support during what was a genuinely difficult period for us. It means more than we can say.

The Adams Allsorts Team

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